Terms & Conditions

Refunds Policy

ExpressALS.com DOES NOT issue refunds for services provided on this website. However, ExpressALS.com will review discrepancies on a case by case basis and if warrented will retest at no additional charge to the customer.

*An individual sample must be provided for each test.

  • Copyright

  • All content appearing on this Web site is the property of: 

    Express Analytical Laboratory Services, LLC
    P.O. Box 640922
    Kenner, LA 70064

    Express Analytical Laboratory Services, LLC-COPYRIGHT

    As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Express Analytical Laboratory Services, LLC-COPYRIGHT

  • Use Of Site
  • These Terms and Conditions May Change

    ExpressALS.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.

    This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Express Analytical Laboratory Services, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Express Analytical Laboratory Services, LLC believes that customer conduct violates applicable law or is harmful to the interests of Express Analytical Laboratory Services, LLC and its subsidiaries.

  • Privacy Policy
  • We use your information ONLY for processing your order and to alert you of updates and specials from this site only.
    This Policy is designed to assist you in understanding how this site collects, use and safeguards the personal information you provide to Express Analytical Laboratory Services, LLC and to assist you in making purchases.

    What Information Do We Collect and How Do We Use it?

    When you visit this site you may provide Express Analytical Laboratory Services, LLC with two types of information: personal information you actively choose to disclose ("Active Information") through making a purchase or contacting Express Analytical Laboratory Services, LLC, and use information collected, in a way not visible to you, on an aggregate anonymous basis as you and others browse this site ("Passive Information").

    No Use of Our Site by Persons Under 13.
    No person under 13 should disclose information on this site. You may learn more about protecting children's privacy online by visitingwww.ftc.gov/kidzprivacy.

    California Residents
    If you are a California resident, you have the right to receive: a) information identifying any third party company(ies) to whom we may have disclosed, within the past calendar year, personal information pertaining to you and your family for the company's direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information you must make a request in writing. Your request must include your name and email address, the URL for the website you visited, and a return address or it will not be processed. We will not honor such requests more than once per calendar year. Please mail your request to Express Analytical Laboratory Services, LLC, Kenner, LA.

    Active Information You Disclose For Purchase
    If you make a purchase of laboratory services, Express Analytical Laboratory Services, LLC collects your name, billing address, billing phone number, email and credit card information. Express Analytical Laboratory Services, LLC uses such information ONLY for processing your order and to contact you via email if you indicated that you wished to receive an email notification of updates or new laboratory services and your credit card number is not stored on this site or our servers.

    If you choose to contact us via email, snailmail or telephone, Express Analytical Laboratory Services, LLC may retain such information also.

    Passive Information Collected
    Cookies are a feature of web browser (Internet Explorer, Netscape Navigator, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user's web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user's transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.

    Our site utilizes cookies to collect information about how our site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at our site, the sites visited just before and just after our site. If you do not wish to transmit "cookie" information about yourself, you may turn off the cookie function in your web browser; please consult the "Help" section of your browser to correctly do so.

    Our site's servers also automatically identify your computer by its Internet Protocol address which is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Your IP address may be used to address problems with our server or administer our site or to gather broad demographic information about our users.

    Sharing Information with Third Parties
    The parties who perform services for us (credit card processors, merchant bank, our Internet Service Provider) may also have access to your information in performing such services. Should we buy or sell assets of our company, another company may need to review our company's assets, including your information, to make business decisions as to whether to acquire such assets.

    Sharing Information with the Government or As Otherwise Required by Law
    Sharing Information in Other Scenarios We also reserve the right to release your information (both Active Information and Passive Information) in the event that: (1) we believe that the Site is being or has been used to commit unlawful acts; (2) if the information is subpoenaed or otherwise required in a court proceeding; (3) in the event that you violate or breach an agreement with the Site including, but not limited to, this Privacy Policy; (4) in the event that you have submitted fraudulent or otherwise invalid information to this Site; (5) we believe that you may harm, or have harmed, the property or rights of us, or any other third party; (6) if we are sold or acquired; or (7) when we otherwise deem it necessary or appropriate.

    How Do We Secure Active Information and Passive Information?
    We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely. We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction, anathema to us, of Active Information and Passive Information. Other communications you may have with Express Analytical Laboratory Services, LLC via email or snailmail may not be secure unless Express Analytical Laboratory Services, LLC advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with Express Analytical Laboratory Services, LLC through these means, you are assuming the risk of doing so and Express Analytical Laboratory Services, LLC requests that you do not send or post sensitive information through these means.

    How Can You Choose Not to Receive Information from Us or to Correct, Delete or Access Your Information
    We only respond to requests for information or help. If you desire not to receive information ("Opt-out") or if you wish to access, delete or correct you information, please send Express Analytical Laboratory Services, LLC an email to support@ExpressALS.com with "Account Information Question" in the subject line. If you are receiving "spam" that appears to come from this site, please call to let us know as we are not sending it and need to investigate who is fraudulently using our name.